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PCCE/UCCE Lab

richb1971
Level 4
Level 4

Hi,

I'm hoping to build a PCCE/UCCE Lab on my ESXi server. I've found a useful PDF on VoiceBootCamp but it doesnt give any OVA requirements for a single server setup (co-res rules etc) and more importantly - is it possible to get demo licenses for either PCCE/UCCE?

Cheers

Rich

4 Replies 4

Ritesh Desai
Spotlight
Spotlight

Hey richb,

You need to contact your Cisco Account Manager to get ova templates.

  • For PCCE, Refer URL: http://docwiki.cisco.com/wiki/Packaged_CCE
  • For UCCE, Refer URL: http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCE#Version_11.0

For PCCE, you'll find all the information. For UCCE, you need to search more on cisco site for UCCE docs.

You'll require ova templates mandatory to proceed the installation. Proceeding installation w/o using ova templates may halt installation with errors.

For demo licenses, all cisco iso's evaluation has 60days trial.

regards,

Ritesh Desai.

*** Please rate helpful post. Please mark as answer if it solves your problem/query.
regards, Ritesh Desai

Hi Ritesh,

Thanks for reply. Apologies for 10 months delay! I've now got my ESXi server up and running again. I've got the OVAs for PCCE and installed Server 2012R2 as per docs. Are the ISOs available for demo purposes? They have been removed from recent Collab NFRs :(

Regards

Rich

Hi richb1971  

There is no specific ISO for demo purpose. You need appropriate license to use the application. If you have valid contract mapped to your cisco ID then you can download the media else you need to contact your Account Manager for support.

HTH,

thanks & regards,

Ritesh Desai.

*** Please rate helpful post. Please mark as answer if it solves your problem/query.
regards, Ritesh Desai

Moaazahmad
Level 1
Level 1

Hi,

You can use a few guides - I would have these open during the whole process...

Staging guide - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_0_1/Installation/Guide/UCCE_BK_S35E0221_00_staging-guide-unified-icm-cce.html

Virtualization - http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCE

Design guide - good for overall knowledge if you get stuck - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_0_1/Design/Guide/UCCE_BK_U05A84E5_00_unified-cce-design-guide.html

Install Guide - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_0_1/Installation/Guide/UCCE_BK_S9AC0C85_00_ucce-install-upgrade-guide.html

You can contact Cisco for possibly getting NFR UCCE.

Will you be installing CVP? same case - Call for NFR for lab

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