I am new to PCCE and I have some questions about the software and patching of the system. For example, I know if I visit https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/EngineeringSpecials/rcct_r_cc-engineering-specials-htmllandingpage.html I can download any ES for UCCE but there is no mention of PCCE on that page. If I find an ES on the page for Unified Contact Center Enterprise Engineering Specials for Release 11.0, does it apply to PCCE 11.0 as well? Also, I'm assuming that any ES/COP files I find for Finesse, CUIC, CVP are applicable whether I'm using UCCE or PCCE. Is that a safe assumption? Any help would be greatly appreciated.
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