Phantom call on IPCCX

[dmanzetti]

Hi all,

I have some IPCC Express 3.5(x)installations which are experiencing the problem of phantom calls in RTR.

Do someone know if the version 4.0 solve this problem?

Thanks in advance

Daniele

[mmellet]

Yes this problem is solve in Version 4.0

This URL should helps you:

http://www.cisco.com/en/US/customer/products/sw/custcosw/ps1846/products_tech_note09186a00801bf503.shtml

http://wwwin-tools.cisco.com/casekwery/getServiceRequest.do?id=601494361

[dmanzetti]

Thanks for your answer.

I tried to open the second link but the browser goes in timeout.

Do I need to have a special CCO access?

Thanks

Daniele

[pazcuetoc]

Hi Daniele,

I'm having the same issue.Have you finally upgraded to version 4.0? Has the issue been solved by upgrading to this version?

Thanks on advanced.

Regards.

Paz.