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Phone Gadget Problems as Tab Level Gadget

kpickard
Level 5
Level 5

dlender Do you know why the Cisco Phone Gadget does not always work in Firefox when loaded as a tab level gadget? It works fine as a page level gadget and fine in IE as either. What we are seeing is that it does not properly resize the gadget when clicking on it. So when you click to initiate a phone call the gadget does not expand to show the keypad. It expands a few pixels but that is all. This seems to vary as on some machines it does work but not consistently.

1 Reply 1

dlender
Level 6
Level 6

If it works fine on some machines with FF then I would compare the FF version number. I am not aware of any FF settings required for Finesse.

I tried the callcontrol gadget on the tab level with Finesse 10.5.1 and FF 30 with no issue.