10-07-2008 02:40 AM - edited 03-14-2019 03:00 AM
Is there a way to import CUCM 6.0 cooperate directory into Phone book option in Cisco desktop administrator. The idea is to use UCC5X for reception instead of attendant console using AA.aef. But, we have to manually populate the directory .
thanks in advance.
cheers
Ikram
10-07-2008 04:56 AM
Not in any automated fashion. This has been discussed in previous threads such as here: http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc05c56
My recommendation is to submit a feature request to Calabrio if you are a partner.
10-07-2008 05:05 AM
Thanks for updating me. What about in new UCCX 7.0 Release.?
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