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Plugins not available for Supervisors

jemima.spare
Level 1
Level 1

When I log in as a supervisor, I get this view of the desktop agents that I can download:

ScreenShot073.jpg

If I log in as an administrator, I get this view of the desktop agents that I can download:

ScreenShot074.jpg

Why can't supervisors see the separate desktop and supervisor .msi files?  Is there any way I can change this without making the user an administrator?

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

A supervisor isn't assumed to be the resource who would be deploying the MSIs to others. The only MSI exposed is the one directly relevent to themselves. Personally, I wish this wasn't exposed at all since most customers either want to push the client out through an IT-managed tool or have an IT person doing software install.

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brad.modelle
Level 1
Level 1

If you mean you want them to be able to see Agent Desktop and Supervisor Desktop separately with a Supervisor login, there is no need: the Supervisor Desktop installs the Agent Desktop also.