04-05-2017 11:30 AM - edited 03-14-2019 05:12 PM
We aren't using Mobile Agent and would like to remove the "Login As A Mobile Agent?" checkbox as it confuses some of our users. We are on UCCE 10.5 and Finesse 11.
Thanks,
Mark
04-06-2017 09:05 AM
Looks like this is not possible .
04-06-2017 09:26 AM
Hmm, the reason I wonder is that in another post -- https://supportforums.cisco.com/discussion/13182361/no-mobile-agent-checkbox-after-finesse-1051-es08
He states that "by enabling REST Proxy Authentication, they broke the callback in Login.js initialization that uses getDeploymentType() === "UCCE" to determine whether the Mobile Agent check box should be shown."
This seems to imply that the Login.js page checks to see if Mobile Agent Login should be shown based on the deployment type. Is there a deployment type that would indicate to Login.js that we don't have Mobile Agent setup?
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: