12-07-2009 11:34 AM - edited 03-14-2019 04:57 AM
Hi Guys,
My Customer have a IPCC 5.0.2 Rebuild 45. After install this release, the CSD had change, because, CSD was with another version. Our Customer uninstall the previous version and did download of plugin the last version, but, It is presenting error. Are there any procedure to unistall the previous version?
Thank You,
Wilson Santana
Solved! Go to Solution.
12-07-2009 01:25 PM
Hi ,
Sometimes uninstalling the CAD from add/remove programs does not remove some of the components and we need to manually clear some of the registery keys.
Here is a link for the document that will guide to maually remove CAD.
http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_tech_note09186a00807835e3.shtml
HTH
Please rate all docs.
Rajiv
12-07-2009 01:25 PM
Hi ,
Sometimes uninstalling the CAD from add/remove programs does not remove some of the components and we need to manually clear some of the registery keys.
Here is a link for the document that will guide to maually remove CAD.
http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_tech_note09186a00807835e3.shtml
HTH
Please rate all docs.
Rajiv
12-08-2009 03:12 AM
Hi Hajiv,
This documment refer the version 4.0.x. Is it used too to version 5.0.x?
Thank You,
Wilson Santana
12-08-2009 04:40 AM
Hi Wilson,
The document also applies to 5.x
Regards
Rajiv
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide