07-12-2017 11:46 AM
When I'm trying to create a gauge view on a new cuic report with a new report definition,
the field list remaining empty while in the chart view the fild list is OK.
CUIC is in version 11.5(1) Build 11.5.1.10000.86.
I have created a new report definition with the following query:
SELECT callswaiting as Waiting FROM rtCSQsSummary WHERE csqname IN(:QueueName)
Fields and parameters are OK, definition and report were created, and working.
I wanted to add to this new report a Gauge view.
I tried to create a new Gauge view, but I get and empty field list!
In the chart view field list is OK.
What mi. doing wrong ?
Solved! Go to Solution.
08-30-2017 06:29 AM
Hi Yossi Salmon,
CUIC supports DECIMAL datatype but not "Numeric". Also the CUIC user guide gives you how to create gauge.
I suggest you use CUIC 11.6 which has simplified the Gauge creation. This is available for download now here https://software.cisco.com/download/release.html?mdfid=282163829&softwareid=282377062&release=11.6(1)
Thanks,
Vikram G
07-12-2017 09:13 PM
I believe you are seeing this issue in the UI when creating a gauge view:
This is because, you don't have any NUMERIC field in your report definition fields. All your fields must be non numeric type like String or Date or Datetime.
Can you check this??
07-13-2017 12:52 AM
08-30-2017 06:29 AM
Hi Yossi Salmon,
CUIC supports DECIMAL datatype but not "Numeric". Also the CUIC user guide gives you how to create gauge.
I suggest you use CUIC 11.6 which has simplified the Gauge creation. This is available for download now here https://software.cisco.com/download/release.html?mdfid=282163829&softwareid=282377062&release=11.6(1)
Thanks,
Vikram G
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