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Beginner

Problem with creating a Gauge View in CUIC

When I'm trying to create a gauge view on a new cuic report with a new report definition,

the field list remaining empty while in the chart view the fild list is OK.

CUIC is in version 11.5(1) Build 11.5.1.10000.86.

I have created a new report definition with the following query:

SELECT callswaiting as Waiting FROM rtCSQsSummary WHERE csqname IN(:QueueName)

Fields and parameters are OK, definition and report were created, and working.

I wanted to add to this new report a Gauge view.

I tried to create a new Gauge view, but I get and empty field list!

In the chart view field list is OK.

What mi. doing wrong ?

 

 

  

 

1 ACCEPTED SOLUTION

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Hi Yossi Salmon,

CUIC supports DECIMAL datatype but not "Numeric". Also the CUIC user guide gives you how to create gauge.

I suggest you use CUIC 11.6 which has simplified the Gauge creation. This is available for download now here https://software.cisco.com/download/release.html?mdfid=282163829&softwareid=282377062&release=11.6(1)

Thanks,

Vikram G

View solution in original post

3 REPLIES 3
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Cisco Employee

I believe you are seeing this issue in the UI when creating a gauge view:

Screen Shot 2017-07-13 at 9.28.35 AM.png

This is because, you don't have any NUMERIC field in your report definition fields. All your fields must be non numeric type like String or Date or Datetime.

Can you check this??

Highlighted

The field is Decimal is this OK, How can I change it to NUMERIC ?

Best Regards

Yossi Salmon

Highlighted

Hi Yossi Salmon,

CUIC supports DECIMAL datatype but not "Numeric". Also the CUIC user guide gives you how to create gauge.

I suggest you use CUIC 11.6 which has simplified the Gauge creation. This is available for download now here https://software.cisco.com/download/release.html?mdfid=282163829&softwareid=282377062&release=11.6(1)

Thanks,

Vikram G

View solution in original post