Problem with logging to Finesse - This Finesse Server is out of service

[michal_madejowski]

Hi

I tried to search something in google but I found nothing. When I try to log finesse lab server then shows me error:

"This Finesse Server is out of service. Attempting to find a server that is in service"

Users can log to the finesse before.

I have 2 sides but SideB is offline write now. I restarted all finesse server from CLI but nothing. Restarted PG1,PG2,DIALER,CG1A and CTIOS but nothing

the only thing that worries me that JGW1 status in portico is CONFIGURING. In logs I have:

13:39:16:533 pg1a-jgw1 Trace: JtapiPeer.getProvider(): caught PlatformException(com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- maximum provider limit reached) Provider could not be created..
13:39:16:533 pg1a-jgw1 Trace: Message: Unable to create provider -- maximum provider limit reached.

Everything else looks fine.

In Team Resource I have information:

"The Finesse server is currently Out of Service. Team Resource Management can only be performed when it is In Service"

In CUCM I have users:

Someone have this same issue and can help me?

[michal_madejowski · Accepted solution]

SOLVED:

Restart Call Manager node helped.