Problems at installation of QM ( Cisco unified workforce optimization )

[hugomdbaez]

Hello to all ,

I have a QM, Product Version (QM 8.0 (2)) ,  when I run the postinstall.exe gives me errors (attached ). Can you give me some advice ?

Thanks and best regards

[anchoudh]

Hi Hugo,

QMPI2000 :

Text:Cannot retrieve information .

Type:Error

Add’l Info:The data for the specified screen could not be loaded.

Action:Verify Directory Services is running.

Action:Verify database is running.

Please refer the below link for more information.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_8x/reference/guide/qm852-ecd-cisco.pdf

Hope it helps.

Anand

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