06-14-2012 06:02 AM - edited 03-14-2019 10:02 AM
Hello to all ,
I have a QM, Product Version (QM 8.0 (2)) , when I run the postinstall.exe gives me errors (attached ). Can you give me some advice ?
Thanks and best regards
06-14-2012 07:04 AM
Hi Hugo,
QMPI2000 :
Text:Cannot retrieve information .
Type:Error
Add’l Info:The data for the specified screen could not be loaded.
Action:Verify Directory Services is running.
Action:Verify database is running.
Please refer the below link for more information.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_8x/reference/guide/qm852-ecd-cisco.pdf
Hope it helps.
Anand
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