08-01-2016 10:50 PM - edited 03-14-2019 04:22 PM
I'm looking for a prompt upload script for ucce. I've seen references to UCCX but it ucce. I need to allow a user to dial a number, enter their pin, record a prompt and save it with a ad-hoc reference ID
Or any other method which allows the user complete control without recording via a desktop application
Thanks
08-02-2016 03:24 AM
Hi There,
You can use CVP call studio tool to build the application to record the prompt. You can use "Record with confirm" element. Once recorded and confirmed, you can FTP it to the specific media servers or all of the media servers.
Thanks
Prashanth
08-02-2016 03:27 AM
Hi prashanth
Thanks for the reply, can you send me an example script if possible
Thanks
08-02-2016 03:57 AM
03-05-2018 07:09 PM
Hi Prashanth,
Thanks for info, i tried to import to call studio record_app, App.callflow but studio giving me "Could not open the editor, an exception was thrown during initialization" , could you please send me correct one please. Thanks/ Amai
03-05-2018 07:50 PM
Worked for me.
Unzip the package into (say) C:\temp. it makes a folder called Record_app. Open Call Studio, select Import, select the top level folder (Record_app) and press OK. I just picked the easiest CVP Studio I had to hand - happened to be version 10.5.
Regards,
Geoff
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide