I configured AQM with trial license in my home lab, but it is not working. It showed "QMLC3000 User licensing is invalid"in ctiservice. Actually, i already applied AQM license to all agents. Is there anyone who can provide some thoughts to figure out this issue?
Thanks in advance,
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_11_5/installation/guide/qm-installation-guide-cisco-115.pdf I don't see a mention of PROXY pro from this version, page number 45 might be your answer.