Quality Management Administrator

[keanej]

I installed QM on a server and it was recording calls well from UCCX, the server was hardened and now the admin account on the Quality Manamgement Administrator is keeps saying  " 'invalid login' Please try again  "

Anyone know how to reset the account password for Quality Management Administrator ??

It doesnt seem to use a local windows account ?!?

Thanks a mil

James

[keanej]

Anyone any ideas on Calibro Quality Management Call recording

and how to reset the password for Admin Access??

[anchoudh]

Hi,

Please try posting your query in the calabrio portal.

http://portal.calabrio.com/tiki/tiki-view_forum.php?forumId=3

Thanks,

Anand

Pls rate helpful posts !!

[keanej]

Thanks Anand - i'll do that

[abrenes26]

Hi James,

I'm running through the same issue with our QM, did you resolve this problem?

Thanks