How would I create a bosh connection with finesse 10.5 Uccx ,using a third party java api(e.g babbler) as we are developing third party non gadget thick client application. Do we need to connect to the finesse server using a proxy or else where can I get certificates of finesse server to connect to the finesse server securely ?
You can connect to the Notification Service inside the UCCX/Finesse Server. Since you are writing a non-Gadget Thick Application you have a couple different options. You _could_ go with a BOSH connection like our browser clients do, or, you can opt for a straight secure XMPP connection instead. Depending on what 3rd Party Libraries you have available to you, using standard XMPP might be easier to deal with. If you need to use BOSH and need to use the Certificates, you could either connect with a browser and save, or go to the Cisco Unified Operating System Administration (https://server/cmplatform), then Security -> Certificate Management to download Certs there.