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Queue Loop and Call Back Prompt

Wesley850
Level 1
Level 1

I have a script that plays a "all agents busy" prompt every 60 seconds and would like to include a call back option every 180 seconds. I have played with using a IF statement but can not seem to get it right. Anyone have any suggestions?

2 Replies 2

tom.miller1
Level 1
Level 1

Hey

 

See if this attachment is any good for you, its doing a loop with an increment.

 

Put your standard 60 second prompt stuff in the false area

in your 180 put that in the true area

 

after it done it once it should clear and go back to doing a counter again for another 180 seconds 

loop.png

All the best :)

 

Hi  tom.miller1,

 

Thank you, I will try it out.

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