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Real time for current date

mymite060708
Level 1
Level 1

I have a get reporting step which shows total calls to the queue. I only want to show the total number of calls into the queue for each day, so each night the data is automatically purged, can this be done? In my get reporting step I have the row identifier set as CSQ, how would I add logic like CSQ and only todays date?

Thanks

1 Reply 1

k.poplitz
Level 3
Level 3

The Cisco IPCC Express Edition historical reporting client provides supervisors and call center managers with flexibility to display report data using features including date time range, sorting parameters, and filter parameters.

Try:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_data_sheet09186a008017f0e5.html