Reason Code Gadget

[Jerrytech1]

How do I install Reason Code Gadget?

[bill.king1]

Hi, you're going to have to provide more detail on what platform you have, what you're trying to do, what version you're on, etc. The system by default lets agents choose a reason code for instance when they go not ready, if you have that set.

[Jerrytech1]

I am trying to add the Reason Code Gadget so the supervisors/admins can create custom reason codes for agents.

CUCM 12.5.1

CCX 12.5.1

[Jerrytech1 · Accepted solution]

Sorry guys. Just realized I can do this from /cfadmin. Works perfectly.

Thanks