06-05-2018 11:39 AM - edited 03-14-2019 06:13 PM
Hello,
Is it possible that CCX record the calls of the Agents by itself?
I meant, without MediaSense or something like that.
Regards.
Solved! Go to Solution.
06-05-2018 11:56 AM
06-05-2018 11:56 AM
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