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Enthusiast

Relationship between Finesse & Jabber Agents

Hello

I am working with finesse and jabber to develop a chat solution, kindly guide me with the following queries:

  • Is there any relationship between finesse users/agents and jabber users/agents?
  • Can finesse agents be used to log into jabber and vice versa?
  • If not, than is there anyway to map a relationship between these two types of agents?

regards

1 ACCEPTED SOLUTION

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Cisco Employee

There is no relationship between the users of the two products.  they each require their own username/passwd configured in different places.

View solution in original post

1 REPLY 1
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Cisco Employee

There is no relationship between the users of the two products.  they each require their own username/passwd configured in different places.

View solution in original post