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Remove Social Minor integration from UCCX

shaijal.allipra
Beginner
Beginner

 

I have removed social minor from network, now when I check UCCX it shows partial service. Is there any way to remove social minor configuration as well. I could not see delete option

NonVoice Subsystem is running in PARTIAL SERVICE

 

social minor.JPG

 

 

 

UCCX 12.0.1

4 Replies 4

Hi Shaijal,

It looks like you are hitting this BUG: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCus32146

It is classified as enhancement.

Marek
Web: https://gaman-gt.com

Thanks.

Let me open a TAC then. They would be able to remove it from root.

Have you been able to engage TAC to remove socialminer.

Yes, Opned a TAC case, TAC removed config from root

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