ā06-30-2021 12:00 PM
We have lost the password for the 3rdpartygadget account and I haven't been able to find any documentation on the impact of resetting it. From what I can tell it's only used to access the file repository via SFTP. Can anyone confirm this or is there a possibility that a gadget could be using the 3rdpartygadget account for anything?
ā06-30-2021 12:11 PM
ā07-01-2021 06:50 AM
Hello @JacobMunson
Following instructions to reset 3rdpartypassword to manage Finesse gadgets: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_01011.pdf
The only impact are on softwares that connects to UCCX via SFTP to transfer files to be used on your gadgets.
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