cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
546
Views
10
Helpful
2
Replies

Reset 3rdpartygadget password

JacobMunson
Beginner
Beginner

We have lost the password for the 3rdpartygadget account and I haven't been able to find any documentation on the impact of resetting it. From what I can tell it's only used to access the file repository via SFTP. Can anyone confirm this or is there a possibility that a gadget could be using the 3rdpartygadget account for anything?

2 Replies 2

collinks2
Contributor
Contributor
yes,it is only used to access the file repository via sftp.There is no harm
in resetting the 3rd party gadjet password

Jonas Fraga
Enthusiast
Enthusiast

Hello @JacobMunson 

Following instructions to reset 3rdpartypassword to manage Finesse gadgets: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_01011.pdf

 

The only impact are on softwares that connects to UCCX via SFTP to transfer files to be used on your gadgets.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers