02-15-2007 01:14 PM - edited 03-14-2019 12:32 AM
Does anyone now how to change the number of rings before an agent gets put in not ready?
Thanks,
Glenn
02-15-2007 01:44 PM
Never Mind, I found it.
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_qanda_item09186a00801edefb.shtml
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