I've been beating my head against this same issue on 8.5 UCCX the last few weeks. Well.. gently bumping against it anyway, I haven't actually raised a TAC case or anything as I'm upgrading this evening/tomorrow to 10.5.
I see two issues:
1) Every now and again the CSQ table has either nothing in it, or less than the real number of CSQs. Typically at the next poll (5 seconds later) it will be full again. I deal with this by remembering the last CSQ count, and skipping an update if it returns fewer CSQs.
2) At a particular time every day, the table is empty. It stays empty for between 10 and 30 minutes, so my wallboard goes blank.
I'll update later if these are fixed in 10.5 or no :-)
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