10-27-2009 08:54 AM - edited 03-14-2019 04:46 AM
customer was to show some real time stats in a RTGD format "wall board" such as call in queue etc...
Solved! Go to Solution.
10-27-2009 12:37 PM
If you want something basic but free check out the "Free of charge wallboard 2.4" post further down the page.
If you want something commercial check out the following options:
http://www.checkmate.com/contact-center-dashboards/
http://www.inovasolutions.com/call-center-reporting/displays/cisco-ucc-express.htm
http://www.vsr2.com/Wallboard.html
Please rate if helpful.
10-27-2009 12:37 PM
If you want something basic but free check out the "Free of charge wallboard 2.4" post further down the page.
If you want something commercial check out the following options:
http://www.checkmate.com/contact-center-dashboards/
http://www.inovasolutions.com/call-center-reporting/displays/cisco-ucc-express.htm
http://www.vsr2.com/Wallboard.html
Please rate if helpful.
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