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[RTMT-ALERT-StandAloneCluster] TotalProcessesAndThreadsExceededThreshold

Hi everybody,

UCCX HA mode and the version is 8.5 SU1. today I got a lot of alarms from RTMT.

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From Mon Dec 24 19:19:46 CST 2012 to Mon Dec 24 19:20:16 CST 2012 on node UCCX-01, there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 1 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received.

On Mon Dec 24 19:20:02 CST 2012, the last TotalProcessesAndThreadsExceededThresholdStart alarm generated:

NumberOfProcesses : 134

NumberOfThreads : 1869

Reason : Total processes and threads have exceeded the maximum tasks [2000] ProcessWithMostInstances : Process [cmoninit] has instances [18] ProcessWithMostThreads : Process [FCVoIPMonSvr] has Thread Count [446] AppID : Cisco RIS Data Collector ClusterID : StandAloneCluster NodeID : UCCX-01 TimeStamp : Mon Dec 24 19:20:02 CST 2012

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Does anyone know what's wrong? this morning I restart both of the UCCX servers. the alarm still the same.

thanks, Merry Christmas!!

3 REPLIES 3
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Beginner

Did you ever get a fix for this??

I'm getting this frequent alert:-

From Mon Apr 18 12:08:56 BST 2016 to Mon Apr 18 12:11:56 BST 2016 on node abc,  there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 0 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received. 
 On Mon Apr 18 12:11:23 BST 2016, the last TotalProcessesAndThreadsExceededThresholdStart alarm generated: 
 NumberOfProcesses : 201
NumberOfThreads : 2811
Reason : Total processes and threads have exceeded the maximum tasks [3000] ProcessWithMostInstances : Process [cmoninit] has instances [15] ProcessWithMostThreads : Process [cuic_reporting] has Thread Count [1167] AppID : Cisco RIS Data Collector ClusterID : StandAloneCluster NodeID : abc  TimeStamp : Mon Apr 18 12:11:23 BST 2016

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Go to Cisco Unified CCX Serviceability >> Tools >> Service Paramaters >> Choose the server from dropdown >> Cisco RIS Data Collector Service and increase the Maximum Number of Processes and Threads to 4000 followed by CCX Engine or server restart

Regards

Deepak

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The maximum value allowed is 3000.

 

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