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[RTMT-ALERT-StandAloneCluster] TotalProcessesAndThreadsExceededThreshold

Hi everybody,

UCCX HA mode and the version is 8.5 SU1. today I got a lot of alarms from RTMT.

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From Mon Dec 24 19:19:46 CST 2012 to Mon Dec 24 19:20:16 CST 2012 on node UCCX-01, there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 1 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received.

On Mon Dec 24 19:20:02 CST 2012, the last TotalProcessesAndThreadsExceededThresholdStart alarm generated:

NumberOfProcesses : 134

NumberOfThreads : 1869

Reason : Total processes and threads have exceeded the maximum tasks [2000] ProcessWithMostInstances : Process [cmoninit] has instances [18] ProcessWithMostThreads : Process [FCVoIPMonSvr] has Thread Count [446] AppID : Cisco RIS Data Collector ClusterID : StandAloneCluster NodeID : UCCX-01 TimeStamp : Mon Dec 24 19:20:02 CST 2012

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Does anyone know what's wrong? this morning I restart both of the UCCX servers. the alarm still the same.

thanks, Merry Christmas!!

5 Replies 5

sam.forster
Level 1
Level 1

Did you ever get a fix for this??

I'm getting this frequent alert:-

From Mon Apr 18 12:08:56 BST 2016 to Mon Apr 18 12:11:56 BST 2016 on node abc,  there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 0 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received. 
 On Mon Apr 18 12:11:23 BST 2016, the last TotalProcessesAndThreadsExceededThresholdStart alarm generated: 
 NumberOfProcesses : 201
NumberOfThreads : 2811
Reason : Total processes and threads have exceeded the maximum tasks [3000] ProcessWithMostInstances : Process [cmoninit] has instances [15] ProcessWithMostThreads : Process [cuic_reporting] has Thread Count [1167] AppID : Cisco RIS Data Collector ClusterID : StandAloneCluster NodeID : abc  TimeStamp : Mon Apr 18 12:11:23 BST 2016

Go to Cisco Unified CCX Serviceability >> Tools >> Service Paramaters >> Choose the server from dropdown >> Cisco RIS Data Collector Service and increase the Maximum Number of Processes and Threads to 4000 followed by CCX Engine or server restart

Regards

Deepak

The maximum value allowed is 3000.

 

Similar for CUIC can be done ? I will appreciate the reply. 

 

Thx Yogesh

Isn't this what you're asking about for UCCX CUIC?

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw37648/?rfs=iqvred