02-24-2014 07:51 AM - edited 03-14-2019 01:08 PM
Trying to rtmt tool and getting a Java error message. Please review the attachment.Any help will be appreciated.
02-24-2014 08:21 AM
Hi,
what happens if you click that OK button?
Also, has this RTMT instance been downloaded from CUCM or UCCX? They are not really compatible.
G.
02-24-2014 08:25 AM
It is dowloaded from uccx. Application quits after couple retries.
02-24-2014 09:55 AM
02-24-2014 09:59 AM
US
02-24-2014 10:06 AM
Hmm, then I'm thinking you're facing a bug, are you up to date on your patches? How about downloading RTMT from the UCM?
david
02-24-2014 10:19 AM
Have not tried yet. However before launching I cahnged the node address from primary to secondry and it did launch with limimited capaibility and prompt me to fix the time between server and the tool.
03-04-2014 04:23 AM
Hi,
We are able to resolve our Rtmt issue by rebooting the cluster.
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