06-25-2018 11:31 PM - edited 03-14-2019 06:16 PM
Hi All,
I'm looking for the mobile agent UCCE RTP call flow thanks a lot for your help.
BR
Aubert
06-27-2018 06:00 AM
Following is link, please check out Inbound, Outbound, Consult, Conference Call flow Section:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_9_0_1/user/guide/UCCE_BK_UFAEED16_00_ucce-mobile-agent-guide/UCCE_BK_UFAEED16_00_ucce-mobile-agent-guide_chapter_01.html
Hope will be helpful for you..
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