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Salesforce with Finesse

Ahmed Adeyemi
Participant
Participant

Hello,

I have a UCCX w/Finesse and i am using the Salesforce gadget. My environment is already setup with the way that if i pull up my browser and input my Salesforce web address, it automatically authenticate with my ADFS server which automatically logs me in.

Now i am trying to add the Salesforce gadget and have it automatically authenticate with the existing authentication i have. Does anyone know how i can do this?  I know Salesforce doesn't allow display within an iFrame but i will have the click jack disabled but i want to find out how i can automatically authenticate using my existing authentication method.

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