cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
5852
Views
9
Helpful
12
Replies

Scheduled CUIC Reports losing filtering criteria.

tmessenger
Beginner
Beginner

CUIC 10.01

ICM 9.0

 

We have a reoccurring issue where some scheduled reports fail with this message:

"SCHEDULED REPORT EXECUTION FAILED - DATA-PROCESSING-CENTER-ERROR"

 

When I access the report, the filtering criteria is missing.  Once I define the criteria and save the report, it works again.  This has happened to a few different scheduled reports and is not limited to one report type/definition.

 

Any ideas?


Thanks!

1 Accepted Solution

Accepted Solutions

david.macias
VIP Advocate VIP Advocate
VIP Advocate

I suspect you're hitting this https://tools.cisco.com/bugsearch/bug/CSCte82968, however I don't see a fix for it. Open a TAC case and ask for the detailed notes on the bug.

 

david

View solution in original post

12 Replies 12

david.macias
VIP Advocate VIP Advocate
VIP Advocate

I suspect you're hitting this https://tools.cisco.com/bugsearch/bug/CSCte82968, however I don't see a fix for it. Open a TAC case and ask for the detailed notes on the bug.

 

david

Thanks David.

Just an update, TAC released a fix for this bug.  However, you must be at 10.5.   So far, everything has been fine since applying the fix. 

Thanks for the update, can you post the fix either name or link to it?

 

david