We have a reoccurring issue where some scheduled reports fail with this message:
"SCHEDULED REPORT EXECUTION FAILED - DATA-PROCESSING-CENTER-ERROR"
When I access the report, the filtering criteria is missing. Once I define the criteria and save the report, it works again. This has happened to a few different scheduled reports and is not limited to one report type/definition.
Solved! Go to Solution.
Just an update, TAC released a fix for this bug. However, you must be at 10.5. So far, everything has been fine since applying the fix.
Within CUIC I ran an Agent Detail report on one agent for all call types. I ran a second report for same agent and filter on outbound calls. Both reports are exactly the same, the filter doesn’t appear to work.
Any Bug ?
I'm facing a similar issue from past 2 days with Scheduled Reports.
UCCX Version : 10.6.1.10000-39
Do you think, if i'm hitting the same bug ?