Anyone know of a way to get a script to account for the desire to close early on a particular day but only for an odd numbered week? So, on Friday on the 1st and 3rd week of the month closing time is 4 PM instead of 5 but on Friday for the 2nd and 4th week of the month the close time is back to 5 PM
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...