09-12-2006 06:31 AM - edited 03-14-2019 12:04 AM
Can you scroll changing values such as queue statistics/lengths with the supervisor desktop via a macro within the message window?
09-12-2006 12:46 PM
Or is there a way to put the queue statistics on a phone 7940/7960, even when the agent is using desktop agent rather than phone agent.
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