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Scrolling Queue Statistics/Length with Supervisor Desktop

mtriebwa
Level 1
Level 1

Can you scroll changing values such as queue statistics/lengths with the supervisor desktop via a macro within the message window?

1 Reply 1

mtriebwa
Level 1
Level 1

Or is there a way to put the queue statistics on a phone 7940/7960, even when the agent is using desktop agent rather than phone agent.

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