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Sending call to 3rd party VRU using Send-to-VRU node

Wayne Lockhart
Level 1
Level 1

Integrating ICM Script with 3rd party VRU using GED-125 interface and having trouble to send the call (transfer) from Cisco CallManager to 3rd party VRU. Send-to-VRU node  - it is not clear how to pass the destination for 3rd party VRU.

10 Replies 10

Chintan Gajjar
Level 8
Level 8

you can use send VRU only in case the VRU is Type 10, means it is able to understand the corr id and label.

 

in your case you can use translation route to VRU. in this case a label will go back to CUCM

CUCM will send it to third party VRU and VRU submits the request to ICM for the same DN.