From the CTIOS 7.0 Driver for Siebel Reference Guide:
"Cisco Driver for Siebel 7 supports the following features:
⢠All call information from ICM (CTI Server) is available to a Siebel application. Siebel applications can use any data parameter for screen pop, including but not limited to ANI, DNIS, call variables, and extended call
variables.
⢠Current call context, that is, the current Siebel open forms and context are transferred during call transfer or conference.
⢠Statistics on Siebel application.
⢠Outbound Option functionality."
Regards,
Corey.