05-26-2010 10:29 AM - edited 03-14-2019 05:47 AM
Is it required/recommended that an agent log off and back on after a new skill has been assigned to there agent ID?
05-26-2010 10:38 AM
What product and version?
05-26-2010 12:08 PM
UCCX 4x Enhanced
05-26-2010 12:30 PM
You don't need to reset the phone or the agent or anything, just assign the desire skills and that it
HTH
Please rate this post if was helpful
Walter Solano
CCNA Voice
Cisco UCCX Specialist
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