Smart licensing in UCCE v12.5?

[Mr Brightside]

I hear there is smart licensing implemented in UCCE v12.5, anybody can comment on that one?

Is this for CVP VXML ports license or for UCCE agents count or both?

Thanks!

[bill.king1]

It is for both. Key thing to keep in mind is that if you go over your license limit for more than an hour, you've essentially tripped the wire to count down for 90 days to buy more agent and/or VXML licenses if needed.

Here are some good previous posts about it as well as some documentation/white papers.

https://community.cisco.com/t5/contact-center/ucce-pcce-smart-license-activation-for-12-5-x/td-p/4143426

https://community.cisco.com/t5/contact-center/smart-license-for-pcce-12-5-components/td-p/4028417

[Ramamoorthy Shanmugam]

Hi ,

Yes, we deployed Cisco UCCE /PCCE 12.5.1  with a smart license. After migrating CVP to 12.5 CVP Call Server and VXML ports will show 3000 on each server for 90 days. For VXML port license usage we can see in  NOAMP or Smart license portal.

For UCCE agent license status we can check in the CCEADMIN licensing tab.or Smart license portal.

Ram.S