I have a question, can we perform SMS gateway integration with Cisco Unified Contact Center Express 7.0 premuim license?
With UCCX Premium seat license, you can integrate SMS Gateway with optional, yet additional workflow implementation.
(Pls rate if this post was helpful)
Just to enhance Somar's response a bit: The CCX Premium licnese activates an SMTP subsystem in CCX. This allows you to send emails from within a script. As long as the SMS gateway can accept SMTP you should be able to make it work.
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