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Social Miner and Facebook integration

How do we integrate social miner with facebook so that any feed posted on facebook for a particular keyboard is available in social miner/uccx agent

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Cisco Employee

Re: Social Miner and Facebook integration

Social Miner integration with Facebook feed was deprecated last year :

https://www.cisco.com/c/en/us/support/docs/field-notices/702/fn70274.html

Currently Social Miner supports integration with Facebook messenger but not feeds.

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1 REPLY 1
Cisco Employee

Re: Social Miner and Facebook integration

Social Miner integration with Facebook feed was deprecated last year :

https://www.cisco.com/c/en/us/support/docs/field-notices/702/fn70274.html

Currently Social Miner supports integration with Facebook messenger but not feeds.

View solution in original post

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