03-24-2015 08:27 AM - edited 03-15-2019 06:07 AM
When the chat is initiated, the agent sees the queue as "ccxqueuetag_27". Where would I be able to change that so that the agent can see the queue name instead?
Socialminer 10.5(1)
UCCX 10.5.1.11001-49
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