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Beginner

SocialMiner embeded XMPP server login failed

dear all,


     I'm facing a problem.My colleague tried to connect sm xmpp server in my lab.I can connect successfully but login failed and sm notice me "SASL authentication failed".Neither admin of sm nor administrator of AD can login xmpp server.

     Is there any other user can login the xmpp server or I need do some config with the existing user ?

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Contributor

This SASL mechanism uses also the Xmpp Domain name for authentication, not only username and password. This may be why authentication fails.