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Enthusiast

socialminer gadget in finesse with internet explorer fail

Hello I need help. Can anyone tell me if Social miner Gadget in finesse work when use internet explorer within PCCE 9? My gadget fail when  occur Reply Template I get this error that I attachment.

My gadget work fine when used Google Chrome and Mozilla Firefox

Fail in Reply Template, over IE Explorer,

Error: No define call for rt-base, Error: Load Timeout for modules: rt-twitter, rt-facebook.

in Firefox, work fine the Reply template of Twitter, but do not  Reply Template from Facebook.

in  Chrome work fine both Reply Template from Facebook and Twitter.


   Any suggestion?

Thanks

2 REPLIES 2
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Cisco Employee

Hi Santiago,

   Are you using IE- 10 ?  Please refer these urls Re: Finesse 10.5 - No Support for Internet Explorer 10!!!

and finesse gadget with socialminer

Thanks and Regards,

Geevarghese

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Beginner

Same issue here; the ultimate answer was to use chrome with a batch file with the following start-up parameters. Then it worked like a charm:

"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --app=https://uccx1.ourdomain.com:8445/desktop/container/?locale=en_US --allow-running-insecure-content

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