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Beginner

Socialminer office 365 port requirements

Hi All,

 

Could you please help me to get the port requirements for cisco Socialminer integration for office 365.

Do we need to allow the required ports from UCCX as well or just from SM.

 

I am not very clear about the packet flow for this. Please help.

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Hey Saifuden

 

Please look at this link :

UCCX Integration with Office 365 for Agent Email - Cisco

 

office365.PNG

 

 

You only need to open from SM to Office 365. Not from uccx

 

-----------------------------------------------------------
Please rate all useful posts and mark as answer if it solves your issue

Best Regards
Thomas G. Johannesen

View solution in original post

2 REPLIES 2
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Hey Saifuden

 

Please look at this link :

UCCX Integration with Office 365 for Agent Email - Cisco

 

office365.PNG

 

 

You only need to open from SM to Office 365. Not from uccx

 

-----------------------------------------------------------
Please rate all useful posts and mark as answer if it solves your issue

Best Regards
Thomas G. Johannesen

View solution in original post

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Beginner

Thank you so much for your swift response.

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