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Cisco Employee

SUPERVISOR_BARGE_IN Event Issue.

Hi.

My question of point would not have received the SUPERVISOR_BARGE_IN event from the second BARGE_IN request.

Therefore, if there is no CCX patch on the content, please tell me how to distinguish it from general conference when first time BARGE_IN conference and second time BARGE_IN conference.

It is a question that BARGE_IN is first tried during a single call and when the second attempt is received the event is received differently.

Regardless of the first attempt and the second attempt, please tell me how to make sure SUPERVISOR_BARGE_IN is distinguished.

first attempt : SUPERVISOR_MONITOR >> BARGE_IN_CONSULT >> CONFERENCE >> SUPERVISOR_BARGE_IN

Second attempt :SUPERVISOR_MONITOR >> BARGE_IN_CONSULT >> CONFERENCE >> ???(Not received)

Desktop-ClientLog

_processCall(): Process the dialog with id: 16782333, to extension: 1001, from extension: 1007, call state: ALERTING, callType: OTHER_IN

<<first attempt>>

_processCall(): Process the dialog with id: 16782337, to extension: 1002, from extension: 1001, call state: INITIATING, callType: SUPERVISOR_MONITOR

_processCall(): Process the dialog with id: 16782337, to extension: 1002, from extension: 1001, call state: INITIATED, callType: SUPERVISOR_MONITOR

_processCall(): Process the dialog with id: 16782337, to extension: 1002, from extension: 1001, call state: ACTIVE, callType: SUPERVISOR_MONITOR

_processCall(): Process the dialog with id: 16782338, to extension: 1001, from extension: 1002, call state: ALERTING, callType: BARGE_IN_CONSULT

_processCall(): Process the dialog with id: 16782338, to extension: 1001, from extension: 1002, call state: ACTIVE, callType: BARGE_IN_CONSULT

_processCall(): Process the dialog with id: 16782335, to extension: 40000, from extension: 1006, call state: ACTIVE, callType: CONFERENCE

_processCall(): Process the dialog with id: 16782335, to extension: 40000, from extension: 1006, call state: ACTIVE, callType: CONFERENCE

_processCall(): Process the dialog with id: 16782335, to extension: 40000, from extension: 1006, call state: ACTIVE, callType: SUPERVISOR_BARGE_IN

<<Second attempt>>

_processCall(): Process the dialog with id: 16782339, to extension: null, from extension: 1001, call state: INITIATING, callType: SUPERVISOR_MONITOR

_processCall(): Process the dialog with id: 16782339, to extension: 1002, from extension: 1001, call state: INITIATED, callType: SUPERVISOR_MONITOR

_processCall(): Process the dialog with id: 16782339, to extension: 1002, from extension: 1001, call state: ACTIVE, callType: SUPERVISOR_MONITOR

_processCall(): Process the dialog with id: 16782340, to extension: 1001, from extension: 1002, call state: ALERTING, callType: BARGE_IN_CONSULT

_processCall(): Process the dialog with id: 16782340, to extension: 1001, from extension: 1002, call state: ACTIVE, callType: BARGE_IN_CONSULT

_processCall(): Process the dialog with id: 16782335, to extension: 40000, from extension: 1006, call state: ACTIVE, callType: CONFERENCE

_processCall(): Process the dialog with id: 16782335, to extension: 40000, from extension: 1006, call state: ACTIVE, callType: CONFERENCE

Thanks.

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