Does anyone know the official line on UCCX support on HCS platform (in partner datacenter, not on-premise) ?
Within the Cisco HCS VM requirements document at https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/10_1_2/HCS_Solution/Compatibility_Matrix/HCS_Virtual_Machine_Requirements.pdf
UCCX is listed, with a link to the VM (TRC or specs-based) models which suggests it is supported, however UCCX is not listed in the standard applications on the HCS portal Collaboration - Cisco Hosted Collaboration Solution (HCS) - Cisco .
In there it lists CUCM, IM&P, UCCE, but no sign of UCCX.
I tried reaching out to PDI, but they no longer answer questions on Collaboration, so thought I'd post my question here in case anyone has come across this before.
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It’s supported we are as a partner doing it in HCS environment and now Cisco under flex even allows selling ccx as a subscription license so rest assured you are good to go
Many thanks for your quick reply - can you confirm whether this is on your HDS (at the partner) or at an on-premise HCS ?
Thanks Srini for coming back to me again, so quickly.
Your answer will be most useful to my organization - we are looking at deploying UCCX for some new customers, and this would be the best way forward for us, and most cost-effective too.