cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
549
Views
0
Helpful
0
Replies

Tech Refresh UCCX upgrade from 10.5.x to 11.6.x

t00845883
Level 1
Level 1

Hello,

 

I learnt that Cisco PDI does not support UCCX (checked, there is no option) so hoping I could find an answer here. as our "solution architects" have also left it to the delivery folks...is the following:

 

"Whats the best approach to upgrade a current 10.5 UCCX with CAD to 11.6 with Finesse using tech refresh approach (i.e. new hardware)" ?

 

The idea is to avoid in place upgrade and issues with it. and also preserve the existing/historical data, if possible.

 

Will appreciate a detailed response to any approached recommended.

 

cheers

 

0 Replies 0
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: